In case of error or faulty product we cover the return costs but the item. Pullip groove Mana Moi-Meme Moitie Gothic Doll. Please allow 2 weeks for your order to arrive. Spanish post can be slow during peak seasons like Xmas or during holidays (August especially), we thank you for your patience : We will carefully pack your items so they will arrive safely to your home If your order contains any dolls or it is a big order we may use express courier at our discretion. We are a small shop located in Barcelona, ?? All dolls listed are in stock in Spain. For other countries we will try to minimize it, but we can't guarantee We are also collectors, so if you have any questions about your dolls, don't hesitate to contact. Spanish post can be slow during peak seasons like Xmas or during holidays (August especially), we thank you for your patience : We will carefully pack your items so they will arrive safely to your home For other countries we will try to minimize it, but we can't guarantee We are also collectors, so if you hav.